Privacy Policy For All Pharmacy Customers
WE WILL NEVER PASS ON YOUR PERSONALLY IDENTIFIABLE INFORMATION TO ANYONE. WE WILL NOT NEEDLESSLY CLOG UP YOUR INBOX WITH COMMERCIAL SPAM. YOU MAY DELETE/CHANGE YOUR INFORMATION AT ANY TIME. YOU MAY OPT OUT OF RECEIVING ANY EMAILS FROM US AT ANY TIME. OUR COMPLETE PRIVACY POLICY IS AVAILABLE HERE. YOU DO NOT HAVE TO SUPPLY US YOUR NAME.
White Oak Dental Practice takes your privacy and data protection very seriously. Every effort has been made to make sure this database is secure and it can only be accessed by White Oak Dental Practice and occasionally, trusted third parties such as Doctors, Medical writers and IT personnel for the purpose of improving this site.
White Oak Dental Practice takes your privacy and data protection very seriously. Every effort has been made to make sure this database is secure and it can only be accessed by White Oak Dental Practice and occasionally, trusted third parties such as Doctors, Medical writers and IT personnel for the purpose of improving this site.
GDPR Policy
From May 2018 Europe’s data protection rules will undergo their biggest changes in two decades. Since they were created in the 1990s, the mount of digital information we create, capture, and store has vastly increased. Simply put, the old regime was no longer fit for purpose.
Data Protection Code of Practice
What personal data do we hold?
To provide patients with a high standard of dental care and attention, we need to hold their personal information. This personal data can include:
Why do we hold information about you?
Security of information
Disclosure of information
To provide proper and safe dental care we may need to disclose personal information about you to:
Access to your records
If you do not agree
You have a right to withdraw your consent at any time, however this will not be retrospective.
You have the right to withdraw your consent to allowing the practice to contact you with practice newsletters, special offers, marketing, promotions, practice updates and appointment reminders.
Date: May 2019
The solution is the mutually agreed European General Data Protection Regulation (GDPR), which will come into force on May 25 th , 2018 and become part of UK Law. It will change how businesses and public-sector organisations can handle the information of customers. GDPR means that we at White Oak Dental Practice will be more accountable for handling of people’s personal information and as such we have updated our data protection policies.
Our data protection code of practice lays out our procedures that ensure our employees comply with Data Protection Laws and The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679)
To provide patients with a high standard of dental care and attention, we need to hold their personal information. This personal data can include:
- Past and current medical and dental condition; personal details such as age, address, telephone number and general medical practitioner
- Radiographs, clinical photographs, and study models
- Information about their treatment that we have provided or propose and its cost
- Notes of conversations or incidents that might occur for which a record needs to be kept
- Records of consent to treatment
- Any correspondence relating to them and other health care professionals, for example in the hospital or Medical Specialist Group.
Why do we hold information about you?
We need to keep comprehensive and accurate personal data about patients to provide you with safe and appropriate dental care. We will ask you yearly to update your medical history and contact details.
Retaining information
We will retain your dental records and orthodontic study models while you are a practice patient and after you cease to be a patient, for at least eleven years, or for children until age 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a locked manual filing system. The information is only accessible to authorized team members. Our computer system has secure audit trails and we back up information routinely.
To provide proper and safe dental care we may need to disclose personal information about you to:
- Your general medical practitioner
- Other Dental Services
- Other health professionals caring for you
- Private dental schemes of which you are a member
- Medical Specialist Group
- Agents and Third parties as required by legal and law
Disclosure will take place on a ‘need-to-know’ basis. Only those individuals/organisations who need to know to provide care for you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information.
In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right of access to the data that we hold about you and to receive a copy. Parents may access their child’s records if this is in the child’s best interests and not contrary to a competent child’s wishes. Formal applications for access must be in writing to the Practice Manager.
If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist. You have the right to object; however, this may affect our ability to provide you with dental care.
You have the right to withdraw your consent to allowing the practice to contact you with practice newsletters, special offers, marketing, promotions, practice updates and appointment reminders.
Date: May 2019
Review Date: June 2020, June 2021, April 2022, April 2023