Project Peach
Draft
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Appointment cancellation

Appointment cancellation & Failed to Attend policy
To ensure the smooth running of our practice, Patients are requested to give as much notice as possible if they need to cancel/reschedule their appointments (a minimum of 24hrs notice, 48hrs if the appointment is for 30mins or longer).

Please be aware that if two or more appointments are cancelled without 24hrs notice for failed without notice (without good reason), within a 12 month period, then no further appointments shall be offered at the practice.

A fee shall be charged for missed or short notice cancellation of private appointments.

Date: May 2019
Review date: June 2020, June 2021, April 2022, April 2023