Contact

Address:
White Oak Dental Practice
London Road,
Swanley, Kent
BR8 7AP
Tel:
01322 662267
Email:
reception@whiteoakdental.co.uk

How to find us

White Oak

We are situated on the London Road (B2173) just before the junction with Hilda May Avenue as you approach Swanley from London. Swanley is just off the A/M20 at the junction with the M25 (jct 3).

Look out for our green signs as we are set back from the main road off a small slip road.

White Oak

There is free parking available at the Practice or on the slip road in front.

The Practice is approximately ¼ mile from Swanley town centre and Swanley train station.

Swanley Station is on the main lines from Victoria to Ashford International, Dover Priory and Ramsgate. It is approximately a 10 minute walk from the station to the practice.

We are on the 233 bus route.

Appointments

To make an appointment for a routine check up, planned treatment, emergency dentistry, hygiene treatment or any other consultation please phone us on 01322 662267

Out of hours

Out of surgery hours or at weekends if our patients require urgent advice they simply call the main practice number 01322 662267 and listen to the instructions on the answer phone to obtain an emergency telephone number for the dentist on call, Saturday and Sunday between 9am-1pm.

Cancellations

If you have to cancel an appointment please give us 24 hours notice so that we can offer the time to someone waiting for treatment. We may make a charge for short notice cancellations or missed appointments.

Affiliations & Official Bodies

The General Dental Council is the organisation which regulates dental professionals in the United Kingdom. All dentists, dental nurses, dental technicians, clinical dental technicians, dental hygienists, dental therapists and orthodontic therapists must be registered with the GDC to work in the UK.

General Dental Council

37 Wimpole Street London W1G 8DQ tel: 0845 222 1414 or 020 7887 3800

Practice Plan

Practice Plan is the UK’s leading provider of dental membership plans. White Oak Dental Practice work with Practice Plan to provide our excellent value Maintainance Plans

Complaints Procedure

We aim to make your experience at White Oak Dental Practice as pleasurable as possible and our aim is to give you the highest possible standard of service . However, should you have any complaints, please contact senior receptionist Mrs D Heather on 01322 662267 who will be able to deal with your complaint and talk you through our procedure. We try to deal swiftly with any problems that may occur. Alternatively, you can pick up a copy of the procedure from reception.

We operate a practice complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.